By forcing me to focus my thoughts and evaluate the problems the business faces rationally with objective feedback, Emma’s coaching allowed me to get a better understanding of situations and apply more reason to my decision making process. My improved time keeping and decision making have had a quantifiable improvement in both my own time management and my ability to resolve the challenges of running a high growth business.
Emma gave me cause to think deeply about areas in which I hadn’t previously paid as much attention as I might. Throughout the weeks she listened intently and provided positive support and knowledgeable feedback with planning activities. In parallel she also guided my financial planning and made me think about key performance indicators and the prime importance of customer and employee satisfaction.