Out of all the things you do, do you know what creates the most value for your business? Does the performance data you capture actually link to the specific aims you have for the business or is it just the info you think you should track, which would tell you something if you just had time to process it?
Imagine being able to quickly review that data and get an immediate impression of how things are going in the business and how well things are progressing against your goals. Imagine being able to identify where effort is being wasted and quickly refocus that effort on something more valuable.
A natural progression from a business plan is to identify a set of metrics which are easy to capture which will help you to monitor progress against the plan and the success of the strategy, allowing you to review and adapt where effort is invested and get the most value for the business.
I work with clients to identify success criteria across different areas of the business, identify key metrics to monitor and then provide support in reviewing the results against the success criteria in order to adapt and improve performance further based on these results.